IELTS GT Task 1: Changing a Hotel Booking (Formal Letter)

The Task

You have recently booked a conference room at a hotel for a business event, but you need to make some changes to your original booking. Write a letter to the hotel manager. In your letter: explain the reason for the changes, specify what changes you need, and ask whether any extra costs will apply. Write at least 150 words. You do NOT need to write any addresses.

You should cover

•Explain why the changes are necessary
•State the specific changes to the booking
•Ask about any additional charges

Start Writing This Letter →

Sample Band 8 Response

159 words

Written by EduForEveryone — for guidance only. Not an official examiner response.

Dear Sir or Madam,

I am writing regarding the conference room I booked at your hotel for a business event on 15 May, under the reference EZ-4471.

Unfortunately, our circumstances have changed and I need to amend the original booking. The number of attendees has risen from 20 to 35 following a late merger of two departments, which means the room I reserved will no longer be large enough.

I would therefore be grateful if you could move our reservation to one of your larger function rooms for the same date and time. In addition, we will now require a buffet lunch for 35 people rather than the tea and coffee service originally requested.

Could you please confirm whether these changes can be accommodated, and let me know if any additional charges will apply? I would appreciate a written quotation before I confirm.

Thank you for your assistance. I look forward to your prompt reply.

Yours faithfully, [Your name]